Lose the “www”

Whenever I see a web address in print that starts with “www”, it really bugs me. It’s more than a pet peeve, there are very good reasons not to include it.

At one time it was desirable to include “www” at the beginning of a website address (or URL) such as “www.yourwebsite.com” because it helped signal to people that it was a website address. But just as we no longer use “https://” in print for web addresses, we no longer need the “www.” Website addresses have become commonplace in our lives. People recognize them easily. Internet domain suffixes like .com, .org or .ca . are all the clues that are usually necessary.

If someone doesn’t recognize an URL without the “www”, they probably do not use websites regularly. I expect there are better ways to reach them. The exception might be if your target audience are people who are new to using websites.

Including the “www” also makes the website address longer. The longer the website address is the smaller the letters get to fit it into the desired space. In some cases, the length could even limit where the address can be used. If the address gets too small, it might be difficult to see or find. It may blend in with other small text.

By keeping the website address to the essentials, you can make it bigger so that it stands out and is easier to read. Any website address can be made larger in the same space just by leaving out the “www.” If you are trying to drive traffic to your website, you want to make the address as large as makes sense and looks good so that people can easily find and read it.

Just compare the difference.

www.communicateandhowe.com

communicateandhowe.com

Which version is most likely to catch your attention?

So be clear in communicating your website address. Make it stand out. Make it easy to read. Lose the “www.”

4 comments
Abby Nafziger (@abbynaf)

Excellent article James! I agree with you on dropping the www, with the added caveat that it is always important to double-check first to make sure that it still routs to the right site. I volunteer at Seattle Public Library and their site was up until very recently an example of one that still needed the www, which was an issue in the basic computer classes I taught there. But like you said for the majority of websites, dropping the www, makes a lot of sense.

James Howe
James Howe

Thanks for your support Abby! You're right that folks should check to make sure that their website address works without the "www" and preferably on a browser that isn't used to going to the website. But the good news is that there's a simple fix if the www is still needed. Whoever is responsible for your website's domain or hosting should be able in most cases to quickly and easily make the necessary changes.

Caleb MacDonald

Thank you for sharing this with people James! It isn't uncommon that I create an ad for a client for a magazine and leave out the www's only to have them request that they be put back it. I push back, but the www's usually make their way back in. It feel archaic to include it now as people are used to seeing URLs. A word of warning though, although extremely uncommon, sometimes the www's are necessary for the domain to resolve properly. I experience this on ≤ 1% of URLs for ads. What are your thoughts on the new .CO domains? I have a feeling that people may confused them for a typo on a .COM. Thoughts? Once, again great article.

James Howe
James Howe

You're welcome Caleb! Thanks for sharing your thoughts. You're right about the technical issue. Another reader mentioned it as well. Before using an URL for the first time, you should always check to make sure that it work without typing in the "WWW." If it doesn't, it's an easy fix. Just ask the person or company that is in charge of the server that hosts your site to make the change. For the more technically minded, you may like to look at this link that was forwarded to me: https://wiki.answers.com/Q/Why_do_some_sites_work_with_sitename.com_but_some_other_sites_need_the_www_in_www.sitename.com I haven't run across too many .co domains. I guess they are potentially useful if you can't get the .com address that you want but I agree with your feeling that people are likely to see it as ".com" or automatically type ".com" so it may not be much of an advantage to have. In most cases, I suspect it's better to figure out a .com domain or go to the new top level domain ".biz".