Highlights of “Taking your social media to another level: Lessons from a non-profit perspective”

A crowd of more than 120 people attended this month’s Social Media Breakfast: Waterloo Region that featured Clare Kerr and Clare McDowall. It featured a presentation loaded with great information. It featured ideas to take social media beyond the basics and a look at the upcoming changes to Facebook pages.

Here is a look at some of the morning’s highlights as told through Storify with tweets from the session. Feel free to post comments and questions in the comment section at the end.

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    Warm, blustery & wet this morning in #cbridge, as I head to work & #smbWR in #kitchener

    Thu, Mar 08 2012 06:49:34
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    Knock ‘em dead Claire/Clare! bit.ly/yYpgZA @snotforprofit @claremcdowall @smbwr #smbwr @communic8nhowe

    Thu, Mar 08 2012 07:24:13
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    A full room at #smbWR, where @snotforprofit and @claremcdowall talk about social media for non-profits! - PT

    Thu, Mar 08 2012 07:56:38
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    It’s another great turnout at today’s #smbWR Thanks to @Communic8nHowe and @JackiYo for putting this on! https://pic.twitter.com/q9vdAJay

    Thu, Mar 08 2012 07:56:51
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    Listening to @snotforprofit aka Claire Kerr at #smbWR

    Thu, Mar 08 2012 07:58:47
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    Great place for pig tails - Heidelburg Hotel or Hog Tails…let me know if you want direction or an escort. #smbWR

    Thu, Mar 08 2012 07:59:15
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    #smbwr Canadians love to be online and ladies love social media. I can totally see that.

    Thu, Mar 08 2012 08:02:44
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    Over 60% of online Canadians maintain at least one social networking profile. Facebook is a top referrer to charity nonprofit pages #smbwr

    Thu, Mar 08 2012 08:04:04
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    Facebook is the top referrer to charity and non-profits #smbwr

    Thu, Mar 08 2012 08:04:25
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    online giving is the fastest growing form of fundraising and most cost effective via @snotforprofit #smbWR

    Thu, Mar 08 2012 08:08:44
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    People who are engaged with your org online are 7x more likely to donate, says @snotforprofit - food for thought @ #smbwr.

    Thu, Mar 08 2012 08:12:29
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    Single/social sign-in gives too much information. Yet it’s a growing trend. #smbwr

    Thu, Mar 08 2012 08:09:02
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    Expect to see more social login integration with online communities on proprietary platforms/sites #smbWR via @snotforprofit

    Thu, Mar 08 2012 08:10:53
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    Kerr: Infographics are a great way to communicate information visually. Easy to share. Another big trend. #smbWR

    Thu, Mar 08 2012 08:12:14
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    Participants (your supporters) who use social media raise 40% more at an event than those who don’t. Think abt a social media toolkit #smbwr

    Thu, Mar 08 2012 08:17:08
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    Kerr: Storify.com is a great tool to help share stories visually. Curates content including tweets. May need to try it for #smbWR

    Thu, Mar 08 2012 08:14:20
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    Kerr: Huge trend is to have a social media tool kit to help supporters to use SM effectively. #smbWR

    Thu, Mar 08 2012 08:17:06
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    smartphone sales have now surpassed computer sales globally! #smbWR

    Thu, Mar 08 2012 08:17:37
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    Mobile is outstripping bigger computers. 1/2 people who access social do it mobile. #smbwr

    Thu, Mar 08 2012 08:18:44
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    Mobile optimization of your organization’s website is important - 1 in 5 visitors to a mobile site call your organization. #smbwr

    Thu, Mar 08 2012 08:21:32
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    Half the people on Facebook use it through a smartphone..l #SMBWR

    Thu, Mar 08 2012 08:19:44
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    integrate your mobile site by browser detection - don’t make it a separate site #smbWR

    Thu, Mar 08 2012 08:21:48
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    People are moving from text-to-give to giving via mobile sites/apps. #smbWR

    Thu, Mar 08 2012 08:26:04
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    A great, simple resource for quickly checking how well your site works for mobile: howtogomo.com/en/d/ #smbwr

    Thu, Mar 08 2012 08:30:58
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    If your organization uses WordPress, there are plugins to quickly enable you to have a mobile version of your site. #smbWR

    Thu, Mar 08 2012 08:20:22
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    Gamification: making learning easy and engaging for your online communities. Earn badges, points and keep it fun. #smbWR

    Thu, Mar 08 2012 08:29:33
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    Kerr: Online video another big trend. Viewing has risen sharply over the last year. #smbWR

    Thu, Mar 08 2012 08:30:11
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    Kerr: Think of how to use video for more than putting tv spots online. Be creative. #smbWR

    Thu, Mar 08 2012 08:31:11
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    The tips by @snotforprofit at #smbWR can work for businesses and the public sector too-even the bigger ones.

    Thu, Mar 08 2012 08:35:40
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    personalized thank yous > generic messages. #smbWR

    Thu, Mar 08 2012 08:36:34
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    Charities take note Email still has a higher response rate than social media vehicles #smbwr

    Thu, Mar 08 2012 08:39:42
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    Average charity has 1:10 ratio of Facebook fans to email addresses #smbWR

    Thu, Mar 08 2012 08:39:01
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    Incredible amounts of information from @snotforprofit - glad I could make this amazing presentation! #smbwr

    Thu, Mar 08 2012 08:36:33
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    Being in the news is good for donations. Know how to be an advocate when your issues are emerging. #smbWR

    Thu, Mar 08 2012 08:40:36
  35. The presentation then shifted to the Scottish Clare aka Clare McDowall for an overview of the new Facebook pages.
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    Never be complacent with social media. Just when you figure out the rules they change. #smbwr

    Thu, Mar 08 2012 08:44:23
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    Your org’s FB stats are going public as of Mar 30 - challenging orgs to stay engaged & innovative, says @claremcdowall at #smbwr.

    Thu, Mar 08 2012 08:53:16
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    #smbwr @claremcdowall: New Facebook covers for pages can’t contain URLs, promos, or calls-to-action - careful, admins!

    Thu, Mar 08 2012 08:49:10
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    We’re going to have fun scanning all our historical info to our facebook timeline. #smbwr

    Thu, Mar 08 2012 08:57:07
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    McDowall: star makes image double width but use selectively so people know what is most important #smbWR

    Thu, Mar 08 2012 08:57:26
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    #smbwr @claremcdowall praising the new Timeline (going back to the 70s) for @msf_usa’s FB page: https://lockerz.com/s/190622074

    Thu, Mar 08 2012 08:57:40
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    My fav joke of the day, via @claremcdowall: I don’t have a budget line called “Facebook-changed-everything-again-sorry!” #smbwr

    Thu, Mar 08 2012 09:02:06
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    Love love love that @claremcdowall actually showed us in real time how to update an element on a Facebook page #smbWR

    Thu, Mar 08 2012 09:02:22
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    It’s best to use the same social media tools for personal and professional. Practice makes perfect. #smbwr

    Thu, Mar 08 2012 09:20:55
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    @snotforprofit @claremcdowall are the coolest Claire/Clares ever - thoroughly enjoyed your presentations today at #smbWR

    Thu, Mar 08 2012 09:12:13
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    Great way to celebrate #InternationalWomensDay, thanks @claremcdowall & @snotforprofit - two women who have inspired at #smbwr

    Thu, Mar 08 2012 09:11:02
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    ‘katz’, ‘kyi’, ‘suu’ & #smbwr are now trending in Canada trendsmap.com/ca

    Thu, Mar 08 2012 09:42:12
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    Thanks to @smbWR for a great start to the day. Not a nonprofit but left w/ some great info thanks to @claremcdowall & @snotforprofit #smbwr

    Thu, Mar 08 2012 10:16:36
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    Thank you to @WalperHotel for hosting today’s #smbWR. Great to be in the heart of downtown #Kitchener!

    Thu, Mar 08 2012 11:00:37
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    @communic8nhowe - an evening #smbwr in April? I’m there!

    Thu, Mar 08 2012 09:05:26
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